Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Who is required to purchase a Meal Plan?

All first year residence hall students are required to purchase either the All-Access or 14 meal plan for the first semester.  All other residence hall students must select from either the All-Access, 14, 10 or 7 meal plans.  All students not residing in a residence hall may select any meal plan option, but it is not a requirement.

How does the Meal Plan work (All-Access, 14, 10 and 7 plans)?

Your RowanCard (University ID card) will be encoded with the meal plan a student or staff member selects.  You must present your RowanCard to the cashier for entrance into the Student Center Marketplace or Holly Pointe Eatery.  The All Access meal plan allows students to enter Holly Pointe Eatery as often as they want during each meal period.  If a student uses a meal swipe in either location during the current meal period, they can continue  to swipe in either location however, they cannot swipe in a retail location during that period.

Students with a 14, 10, or 7 Meal Plan can enter either the Holly Pointe Eatery, and a meal will be deducted from their account for that week.  Students may choose to use a meal equivalency in the Market Place or other food locations on-campus during a meal period instead.  Only one meal may be eaten at each meal time.  Guest swipes for the All Access, 14, 10, and 7 meal plans comes with 3 guest meals that can be used during the semester to allow a student to bring a guest to eat with them in Holly Pointe Eatery. Please note guest passes are not activated until week three of the semester.

The week begins on Monday and ends on Sunday. As one of your meals, you may choose from selected combo options in the Market Place or other on-campus food locations (see Cash Equivalency). Each plan comes with Dining Dollars that may be accessed using your RowanCard and used in any dining location on-campus and on Rowan Boulevard for food-only stores. Each plan also includes Rowan Bucks, which may be used at any location on or off-campus that accepts the RowanCard, including food locations and the bookstore.

 How do the 30 and 60 block plans work?

Any non-resident hall student may purchase one of these plans. The block plans allow students 30 or 60 meals per semester that can be used at any time. The 30 block allows the student 25 on campus meals and 5 SV meals that can be used at select merchants on Rowan Boulevard OR on campus. The 60 block allows 50 on campus meals and 10 SV meals that can be used on Rowan Boulevard OR on campus. One meal is deducted from your account, each time you enter the Holly Pointe Eatery.  Unlike the other plans, you may eat more than one meal in a meal time or you can bring guests. Meals do not carry over from one semester to the next.  As with the other plans you may use one of your meals as an exchange in the Market Place or other on-campus food locations (see Cash Equivalency).  Students may purchase additional block plans throughout the semester, if needed.  These plans include $75 Dining Dollars and $100 Rowan Bucks. 

Can I use my Meal Plan with off-campus merchants?

Students can use Rowan Bucks at any of our off-campus merchants. Any student disputing a charge from an off-campus merchant can contact the RowanCard Office at x64531 for assistance. Dining Dollars are accepted at on-campus food locations and on Rowan Boulevard at food-only stores.  

To view a list of current off campus merchants please visit rowan.edu/rowancard 

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How do Dining Dollars and Rowan Bucks work?

Dining Dollars and Rowan Bucks are integrated into all meal plans to give you added flexibility and convenience. Dining Dollars may be used at any on-campus dining location and on Rowan Boulevard at food-only stores. They also may be used to supplement your meal plan in lieu of a meal or paying for a friend to eat with you. Rowan Bucks may be used at all locations both on- and off-campus that accept the RowanCard. Dining Dollars and Rowan Bucks carry over from the fall semester to the spring semester. At the end of the spring semester, remaining Rowan Bucks will carry over to the next academic year; however, Dining Dollars will expire at the end of the academic year.

What is Meal Exchange?

You may use Meal Exchange at retail locations on campus in lieu of a meal in the Holly Pointe Eatery. Each location will offer selected combo's at or below the cash price, which can be used as a meal. If you do not choose one of the selected combo's or meal exchange specials, you may use the cash allowance for that time period towards your purchase. If your purchase exceeds the cash allowance, you may charge the remaining balance to your dining dollar account or use cash. 

How do I cancel or change a Meal Plan?

Cancellations of the All-Access, 14, 10 and 7 Meal Plans are allowed except for students residing in a residence hall.  After week two there will be no refund for the remaining weeks. Students may change to a higher weekly plan (10,14 or All-Access) at any time (pro-rated after the 2nd week).  You may change your Meal Plan (up or down) to a plan that suits you best during the first two weeks of the semester. Students may purchase additional block plans throughout the semester if needed.  Unspent Rowan Bucks carry from semester to semester; however, Dining Dollars expire at the end of the academic year.

Can I convert my Meal Plan to Rowan Bucks?

Students have the option of canceling their meal plans by logging into MyHousing within the first two weeks of the semester.  If your canceled Meal Plan creates a credit on your account (negative balance), you can turn that credit into Rowan Bucks by following the instructions provided below. If cancelling your Meal Plan does not create a credit (meaning you still owe a balance to the University), your remaining balance due will simply be reduced by the Meal Plan amount removed.

  • Choose "Access Banner Services."
  • Log in using your Rowan ID number and PIN.
  • Choose "Bursar" tab on the main menu.
  • Choose "Transfer Rowan Bucks via Financial Aid Credit/Bursar Credit."

Rowan Bucks can be purchased at any time by visiting rowan.edu/rowancard and clicking “Add Funds.”