You can request a new RowanCard if your name has changed.

• For Students: If you wish your RowanCard to display your new name, you must complete a name change form provided by the Registrar's Office. [Click here to learn more].

• For Faculty/Staff: If you have a new name, you will need to visit Human Resources to complete your name change.

Once you have completed the respective process, you may visit our office to obtain your new RowanCard. Please note that all new RowanCards require a new, different picture. There is no charge for a replacement card due to a name change.

If you flip over your RowanCard you may notice only the first 12 digits of your RowanCard are visible. In order to see the full RowanCard number (which is 16 digits) log into myrowancard.rowan.edu. Click on Student Staff Login and the RowanCard number will be under your picture on the website.

Note: If logging into the site on a mobile device you will need to access the Student Staff Login & your card number by selecting the menu button (3 lines) in the upper left hand corner of your screen. 

If you are located on the CMSRU campus reach out to Lorsley Boogaard at boogaard@rowan.edu to setup an appointment to get a replacement card

If you are located on the SOM campus please go to the Public Safety office on the Stratford Campus to get a replacement card. You can call them at 856-566-6033

Since the RowanCard is your official identification while on campus, there are a couple of guidelines regarding the photo:

• Your hair must not cover your face in the photograph
• You may not pose with any objects in the photograph
• You may not make any "funny faces" in the photograph included but not limited to: sticking your tongue out, closing your eyes, or contorting your face in any way
• You may not wear sunglasses, hats, hoods, masks or any other articles of clothing that may obstruct your face in the photograph
• No one else may be in the photograph with you
• No Filters (ex. SnapChat/Instagram)
• No Selfies. 
• No Senior Portraits
• The photo must be cropped above your head and at your shoulders

If you have transfered financial aid credit onto your RowanCard there are some thing to keep in mind.

1.)If you initiate the transfer of financial aid credit prior to the beginning of the semester, due to federal regulations, the financial aid credit cannot be added to your card until 7 days prior to the beginning of classes. 

2.) If you initiate the transfer of financial aid credit during the semester it will take aproximately one hour before it loads onto your RowanCard. 

Every Rowan student gets a $40 Free Printing balance loaded onto their RowanCard at the start of each academic year in August. It's simple to use, but there are a few important details to remember!

Using Your Free Printing

1. Send the Job: Send your document to any campus printer.

2. Go to the Printer: Locate the printer and swipe your RowanCard on the attached reader.

3. Print and Deduct: Your print job will start, and the cost will be deducted from your $40 Free Printing balance.

What Happens When You Run Out?

Once your Free Printing funds are exhausted, you must use Rowan Bucks to pay for future print jobs. Be sure to keep a Rowan Bucks balance loaded so you don't get stuck before a deadline!

⚠️ Important Warning: Printing is NOT Copying!

Your Free Printing balance cannot be used for making photocopies. If you try to use a copier on campus:

• It will automatically charge your Rowan Bucks account.

• If you don't have enough Rowan Bucks, the copy job will be denied.

That's a great question—it's the one we hear most often! Understanding the difference is key to getting the most out of your RowanCard.

Dining Dollars (The "Use It or Lose It" Funds)

• What they are: Funds designated strictly for food purchases.

• Where to use them: All dining locations on campus and select food merchants on Rowan Boulevard.

• The critical rule: Dining Dollars are NOT replenishable, and any unused balance is removed from your account at the end of the academic year. SO, USE THOSE DINING DOLLARS FIRST!

Rowan Bucks (The Flexible, Rollover Funds)

• What they are: Your flexible campus currency.

• Where to use them: Anywhere Dining Dollars are accepted PLUS they cover printing, laundry, vending, and can be used at nearly 100 off-campus merchants that accept the RowanCard. You can find the full list of merchants here: [Insert Link to Merchant List].

• The great news: Rowan Bucks can be replenished at any time. If you graduate or leave Rowan with a balance over $10, the funds are refunded to you (as long as you don't have an outstanding university bill).

Pro Tip: To save your Rowan Bucks, always ask cashiers to use your Dining Dollars first on eligible food purchases!

Students cannot add Dining Dollars to their accounts, however, students, faculty, and staff can add money to their Rowan Bucks account. Just a remider, cant spend any RowanBucks or Dining Dollars until you get your Rowan ID made at the RowanCard office (Savitz Hall 245).

The quickest way to add funds is online through Self-Service Banner using financial aid credit or a credit card. Once you have logged in, select Bursar Services then select "Buy Rowan Bucks" and follow the instructions. Please remember you need to have obtained your RowanCard prior to adding funds.

Family and relatives can make a guest deposit to your RowanCard. First, be sure to set up any family or relatives with a guest account. They can then log into the RowanCard portal and select guest deposit to add funds to your RowanCard.

Rights and privileges associated with your RowanCard are non-transferable. You should not lend your RowanCard to friends or give them any passwords associated with your RowanCard accounts. You will be held accountable for all financial and business transactions conducted with your RowanCard.

You should always carry your RowanCard with you as proof of who you are and your affiliation with the university.

If you lost your RowanCard you should immediate mark it as lost. There are 2 ways to do this. 

!.) Call 856-256-GONE, or email us at rowancard@rowan.edu 24/7 and let us know your name, banner# and when you lost your card. Our staff will then deactivate your card for you. 

2.) Log into the RowanCard portal myrowancard.rowan.edu, click on the Student & Staff Login button,  sign in with your Rowan credentials and then select Account Management from the menu on the left, and then Lost/Stoeln Card from the drop down options. You will then see a screen where you can click Deactivate. Once you click on that your card will immediate be deactivated. 

If you find your card after marking it as lost please contact the RowanCard office at 856-256-GONE or email us at rowancard@rowan.edu to reactivate the card. **Please note**: the RowanCard office can only reactivate your most recent RowanCard. If you have been issue a replacmeent card and the "old card" is found we cannot reactivate the old card. 

In order to get a replacement card, you need to submit a new photo via the RowanCard Portal or make an appointment to get a new photo taken. If you submit a photo online, instructions will be emailed to you regarding next steps to aquire your replacement RowanCard. Please Note: All replacement RowanCards cost $25. 

When we create your RowanCard, our staff tests both the magnetic stripe and the embedded chip to ensure they are functioning properly.
After that, it’s your responsibility to take care of your card. It’s designed to withstand normal wear and tear during your time at Rowan.

To help protect your RowanCard, please keep the following in mind:

• DO NOT store it on the back of your phone
• DO NOT punch a hole in it
• DO NOT leave it in your clothes and run it through the washer or dryer

While many factors can affect your RowanCard’s performance, these are the most common issues we see in our office.

If your card stops working, bring it to our office. We’ll test both the magnetic stripe and the MiFare chip. If either is not functioning properly, a $25 replacement fee will apply.

There is a $25 fee for a replacement RowanCard.
All replacement cards require a new photo to be uploaded or taken in person. Once your photo is submitted and approved, we will print your new RowanCard.

Please note: Once the new card is printed, your existing card will be deactivated.

Absolutely! You can draw upon four accounts when using the RowanCard: the Meal Plan, Dining Dollars account, Rowan Bucks account, and the on/off campus meals (block plan holders only).

Please be aware that Dining Dollars can only be used for food purchases on-campus and at select Rowan Boulevard food locations. Rowan Bucks can be used for food as well as any other purchase wherever the RowanCard is accepted. On/off campus meal transactions can be used at selected Rowan Boulevard merchants.

30 block plan: you will receive 25 regular meal swipes that can be used at any on campus dining that offers a meal equivalency. The remaining 5 meal swipes are called "on/off campus meals" where you can swipe your RowanCard at any on campus location in GrubHub and at Ry’s Bagels.

60 block plan: you will receive 50 regular meal swipes that can be used at any on campus dining that offers a meal equivalency. The remaining 10 meal swipes are called "on/off campus meals" where you can swipe your RowanCard at any on campus location in GrubHub and at Ry’s Bagels.

When using your Meal Plan (7, 10, 14, All Access, or Block Plan), select the Meal Exchange option to access the available Meal Exchange menu items.
You can always customize your meal by adding items and paying the difference with Dining Dollars or Rowan Bucks.

If you select the Regular Menu instead, you’ll be building your own meal from scratch and will need to pay using Dining Dollars, Rowan Bucks, or a credit card.

When you purchase the All Access meal plan, two meal plans will be loaded onto your RowanCard: All Access MP and All Access Retail.

• All Access MP allows unlimited entry to Glassworks Eatery during each meal period. You can come and go as often as you like within the same period. However, you must wait until the next meal period to use your meal swipe at any Grubhub or other retail dining location on campus.

• If you choose not to visit Glassworks Eatery during a meal period, you may use one All Access Retail meal swipe instead. Once you use a Retail swipe, you will be locked out from using another meal swipe until the next meal period.