A refund can be processed when a credit balance exists on a student's account as a result of any personal payment, financial aid, scholarship, or a combination of payment types that exceed the total of all University charges and fees. 

Please refer to the listing below for examples of circumstances where a credit balance exists and the actions our office will take as a result with regard to the refund.

• Payment made by check or Web ACH - The refund will not be processed for at least ten (10) business days, as this allows time for the payment to clear the bank.
• Credit/debit card payment - The refund will be processed to the credit/debit card utilized for payment as long as the card used is still valid.  Note that if a credit on a student account is created in part by financial aid, the credit/debit card refund will be issued after the financial aid refund is taken into account. 
• Financial aid from any federal, state, local, or private agency - The refund will be processed only after the University receives the funds from said agency(ies).
  • Aid is pending disbursement until after the semester begins, the drop/add period has ended, and attendance has been verified for that semester.
  • Once drop/add has ended for that semester and the funds disburse to the University, refunds are processed continually, depending upon the student's eligibility to receive the refund at a given time (i.e., late start students must achieve the required amount of credits, depending upon the aid awarded to them, and have their attendance verified before funds will disburse).

Because of federal financial aid regulations, Rowan University only can automatically apply a maximum of $200.00 from the current academic year to pay any outstanding prior year charges.  A financial hold will remain on your student account until the outstanding balance is resolved, which would restrict various University services.

Institutional scholarship funds will be applied toward direct costs including tuition, fees, on campus housing, and board for fall and spring semesters only.  Institutional scholarship funds cannot be used to purchase Rowan Bucks that are not connected to a University meal plan.

In the event a student has institutional scholarship funds remaining after their direct costs have been covered, the student will not receive a credit balance on their account nor will they be issued a refund.  If the University is unable to arrange on campus housing for a student, a refund may be issued to assist with the cost of off campus housing provided the student submits confirmation that the University could not accommodate them.

If the credit balance on the student account is the result of a Parent PLUS loan, and the parent did not check the option on the loan application for the student to receive any excess funds and provided a valid address on the loan application, then the refund for the Parent PLUS refund will be designated to the parent. 

It is very important to note that parents are not always designated for the refund from a Parent PLUS loan because the Parent PLUS refund MUST be the payment that causes the credit balance on the student account.