Cares Team

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Cares Team

Concerned About a Student?

Thank you for helping connect students with resources that can help. Here are ways you can share your concern with others on campus to best support students:

Feedback through the Rowan Success Network

What is this: Faculty can raise a flag in the Rowan Success Network to provide timely feedback to students and connect them to campus resources. Students receive notification of many flags, and they can often be viewed by the student's academic advisor and other student success staff. When a student receives multiple flags, they are also contacted by student success staff.

When to use this: Flags are used to report most academic matters, such as: attendance/participation concerns, course performance, low grades, missing assignments, and danger of failing. Raise a flag to notify a student that you are concerned about their academic performance, and alert student success staff that they may need assistance.

Cares Team

What is this: Cares Team reporting is designed to encourage early identification of individuals who may be experiencing difficulty socially, coping with their environment, and/or dealing with a life circumstance. These reports are shared with appropriate staff who can offer campus and/or community resources that may assist the student. 

When to use this: Faculty, staff, and students can submit a Cares Team report when they are concerned about a student. Some frequent concerns the Cares Team assists with are: financial concerns including homelessness and food insecurity, loss of a family member or other loved one, general well-being, and non-emergent mental health matters. 
Reports submitted to the Cares Team are reviewed during normal business hours (M-F, 8am-4:30pm) and is not monitored after hours, on weekends, or during official University holidays. 

Other Referrals and Mandatory Reporting

If you feel the student is in imminent risk of harm to self or others, contact 9-1-1 immediately.
If you feel that a student could benefit from Counseling & Psychological Services, they may be more apt to use this resource if you make the referral directly. See this information on how to refer them and other available campus resources
There may also be times when a student shares a sensitive matter to you, or you become aware of a policy violation or crime. See the File A Report section at the bottom of the Contact Us page to make the appropriate notification.


How to Help