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Citizen Complaint Information


The members of the Rowan University Department of Public Safety are committed to providing law enforcement services that are fair, effective and impartially applied. It is in the best interests of everyone that your complaint about the performance of an individual officer is resolved fairly and promptly. The Department has formal procedures for investigating your complaint. These procedures ensure fairness and protect the rights of both citizens and law enforcement officers.

  • Your complaint will be sent to a superior officer or a specially trained Professional Standards Officer who will conduct a thorough and objective investigation.
  • You might be asked to help in the investigation by giving a detailed statement about what happened or providing other important information.
  • All complaints against all department employees are thoroughly investigated. You will be advised in writing of the outcome of the investigation.
  • If our investigation shows that a crime might have been committed, the county prosecutor will be notified. You might be asked to testify in court.
  • If our investigation results in an employee being charged with a violation of office rules, you might be asked to testify in an office hearing.
  • If our investigation shows that the complaint is unfounded or that the employee acted properly, the matter will be closed.
  • All disciplinary hearings shall be closed to the public unless the employee requests an open hearing.


It is unlawful to provide information in this matter which you do not believe to be true


You may call the Professional Standards Unit at 856-256-4922 with any additional information or any questions about the case.

Personnel Early Warning Policy