Delegates
Delegates
Delegates
Delegates are employees who are granted permissions so can act on behalf of another employee to perform tasks within Concur. Profiles for the Traveler, Approver and Delegate must be set up first.
| Training Material Topic | Article | Video | Tips |
| Training Resource KB Article |  |
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| How to Log In, Access the Help Tool, Navigate the Concur Homepage | |
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| Profile Setup | |
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| Delegate | |
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| Assistants/Travel Arrangers | |
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| Approving a Request | |
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| Expense Report Approvers | |
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| Expense Report Tip Sheet |  |
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| Travel on Behalf of Rowan | |
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| Concur Approval Flow | |
Resources
- Travel Policy
- Google Maps– use Google Maps
- IRS Standard Mileage Rate– new rates issued every January
- Oanda - Currency Converter
- Department of State - Foreign Per Diem
- United States General Service Administration (GSA) - Domestic Per Diem
Email Information:
asktravel@rowan.edu – Use this email address for all travel related inquiries or questions.
receipts@concur.com – This email can be used to send receipts directly to your receipt library in Concur.
receipts@expenseit.com – This email can be used to send receipts directly to your receipt library in Concur.
Contact Information
Rowan Travel Team
Accounts Payable Travel Inbox:
Direct Travel Contact Information
Travel Counselor
rowantravel@dt.com
866-228-3916
Monday-Friday, 8:00 a.m. - 5:00 p.m.
Online Travel Booking Support
onlinetoolsupport@dt.com
800-999-7939
Monday-Friday, 8:00 a.m. - 8:00 p.m.
*Additional fees may apply for calls outside of business hours and should be used for emergency travel services.
rowantravel@dt.com
866-228-3916
Monday-Friday, 8:00 a.m. - 5:00 p.m.
Online Travel Booking Support
onlinetoolsupport@dt.com
800-999-7939
Monday-Friday, 8:00 a.m. - 8:00 p.m.
*Additional fees may apply for calls outside of business hours and should be used for emergency travel services.
AIG Travel Insurance
Business Travel Accident Insurance Plan. The university has partnered with AIG to provide a comprehensive suite of travel assistance services and insurance benefits to support the traveler while traveling on official university business. Select the icon to view more information on the type of services and benefits provided for domestic and international travel.
Risk Management & Insurance
(856) 256-4370
Website: Business Travel Accident Insurance
AIG
Email: assistance@aig.com
U.S. and Canada Toll Free: +1 877 244 6871 or +1 877 278 7196
Register for an AIG Travel Guard User Account