Direct Travel
Direct Travel
Direct Travel
Direct Travel will integrate with Concur to fulfill employees’ travel booking arrangements, automatically transfer itinerary information to expense reports and maintain the traveler’s rewards. More significantly, booking through Concur allows quick access to view where University travelers are located and provide assistance should the need arise. Concur Travel is Rowan University’s preferred method of booking. An approved Request is required before making any travel reservations. Once the Request is approved, you will receive an Encumbrance Approval Number (E#) from cognos-proxy@rowan.edu. You may now utilize the Book Travel feature on your Request labeled Ready to Book.
| Training Material Topic | Tip Sheets | Video |
| Training Rescources | ||
| Profile Setup | ||
| Delegates | ||
| Assistants/Travel Arrangers | ||
| Booking Online Using the Concur Website |
Students who wish to utilize Direct Travel must send an email to rowantravel@dt.com with the following information:
- Encumbrance # and approved amount
- For reservations, the following is needed:
- Travel Request in order to email options:
- Dates of travel
- Time requirements (Ex: Must arrive by 11am and return after 5pm)
- Departure Airport
- Arrival Airport
- Is a car needed?
- Is a hotel needed?
- Reservation & TSA Requirements (Some travelers may prefer to call these details in which is perfectly fine.)
- Name as it appears on the traveler’s Gov’t issued photo ID
- Date of birth
- Gender
- Cell phone number
- Optional:
- Seat preference – window or aisle
- Bedding preference – 1 or 2 beds / nonsmoking or smoking
- Airline, car, or hotel membership numbers
- Travel Request in order to email options:
Helpful Links for Travelers:
CIBT: Information on Visa and Passport requirements for International Travel
TSA: What to know before you go
Contact Information
Rowan Travel Team
Accounts Payable Travel Inbox:
Direct Travel Contact Information
rowantravel@dt.com
866-228-3916
Monday-Friday, 8:00 a.m. - 5:00 p.m.
Online Travel Booking Support
onlinetoolsupport@dt.com
800-999-7939
Monday-Friday, 8:00 a.m. - 8:00 p.m.
*Additional fees may apply for calls outside of business hours and should be used for emergency travel services.
AIG Travel Insurance
Business Travel Accident Insurance Plan. The university has partnered with AIG to provide a comprehensive suite of travel assistance services and insurance benefits to support the traveler while traveling on official university business. Select the icon to view more information on the type of services and benefits provided for domestic and international travel.
Risk Management & Insurance
(856) 256-4370
Website: Business Travel Accident Insurance
AIG
Email: assistance@aig.com
U.S. and Canada Toll Free: +1 877 244 6871 or +1 877 278 7196
Register for an AIG Travel Guard User Account