Concur Profile
Concur Profile
Profile
Complete your Concur Profile in its entirety before traveling on official University business or completing day travel. Sections of the profile will be auto-populated with your personal information, which is uploaded from Banner into Concur. This information will need to be verified by the traveler. Any adjustments to the uploaded information will need to be addressed with Accounts Payable, contact asktravel@rowan.edu. Confirming this information will guarantee your travel requests and expense reports are properly routed for a more efficient experience. Additionally, Concur provides customizable options to meet all your travel needs. Take a few minutes to complete your profile.
The Profile Setup Knowledge Base Article will assist with completing the required sections of the Concur Profile.
Profile Required Fields:
- Request Approver

- Expense Approver
- Personal Information
- Work & Home Address
- Contact Information
- Verify Email
- Emergency Contact
- TSA Secure Flight
- International Travel: Passports and Visas
The information on this page will provide step-by-step guidance on all other sections of the Concur Profile setup.
Profile Additional Fields:
- Add a Personal Email Address
- Travel Preferences

- Frequent-Traveler Programs
- Advantage Programs
- Assistants and Travel Arrangers
- Credit Cards
- Delegates
- Request Preferences
- Expense Preferences
- Personal Car
- E-Receipt Activation
- Concur Mobile Registration
Contact Information
Rowan Travel Team
Accounts Payable Travel Inbox:
Direct Travel Contact Information
rowantravel@dt.com
866-228-3916
Monday-Friday, 8:00 a.m. - 5:00 p.m.
Online Travel Booking Support
onlinetoolsupport@dt.com
800-999-7939
Monday-Friday, 8:00 a.m. - 8:00 p.m.
*Additional fees may apply for calls outside of business hours and should be used for emergency travel services.
AIG Travel Insurance
Business Travel Accident Insurance Plan. The university has partnered with AIG to provide a comprehensive suite of travel assistance services and insurance benefits to support the traveler while traveling on official university business. Select the icon to view more information on the type of services and benefits provided for domestic and international travel.
Risk Management & Insurance
(856) 256-4370
Website: Business Travel Accident Insurance
AIG
Email: assistance@aig.com
U.S. and Canada Toll Free: +1 877 244 6871 or +1 877 278 7196
Register for an AIG Travel Guard User Account