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Welcome to Concur
Rowan University has implemented Concur as an integrated Request, Travel and Expense solution. Concur is a web-based system that centralizes travel booking. Concur is an all-in-one cloud-based travel management solution that brings powerful booking tools and a world class end-user interface to your laptops, desktops, and cell phones.
Important Reminder for Employees
Whether you are a traveler, day traveler, delegate, or travel assistant it is important to fill out your Concur Profile before submitting a travel request or expense report. Log into Concur and set up your profile in its entirety before traveling on official university business. Completing your profile will guarantee your travel requests and expense reports are properly routed for a more efficient experience and will ensure timely reimbursement.
On this page:
Travel & Expense Program
The Travel & Expense Program is focused on providing a centralized resource for all University related travel needs. This program is managed by the Accounts Payable team, which negotiates and manages relationships with our partners (Concur and Direct Travel). This team also helps enforce the University Travel Policy and standards by supporting the enforcement of campus-specific requirements.
Concur Training Material
Select the box below to begin accessing the various Concur modules and training materials. Training opportunities for each Concur module (Request, Travel, Approvals & Expense Report) are conveniently formatted.
Accounts Payable Concur Training Material – includes the ultimate training guide for new users, profile setup, travel policy, videos, knowledge base articles, training on each module, frequency ask questions and much more….
Contact Information
Rowan Contact Information
Accounts Payable Travel Inbox
asktravel@rowan.edu
Direct Travel Contact Information
rowantravel@dt.com
866-228-3916
Monday-Friday, 8:00 a.m. - 5:00 p.m.
Online Travel Booking Support
onlinetoolsupport@dt.com
800-999-7939
Monday-Friday, 8:00 a.m. - 8:00 p.m.
*Additional fees may apply for calls outside of business hours and should be used for emergency travel services.
Insurance Contact Information
Risk Management & Insurance
(856) 256-4370
Website: Business Travel Accident Insurance
AIG
Email: assistance@aig.com
U.S. and Canada Toll Free: +1 877 244 6871 or +1 877 278 7196
Register for an AIG Travel Guard User Account