Invoice Payments-ProConnect
Invoice Payments-ProConnect
Invoice Payments in ProConnect
Accounts Payable is the department responsible for paying suppliers and vendors for goods and services. The goal of the AP department is to ensure the legitimacy and accuracy of any payment originating from the university. The department completes the final steps of the purchase to pay process which covers all activities from procurement to invoice processing & vendor payments.
Accounts Payable has created the ultimate resource for all your invoice and payment questions. This extensive guide will help you understand each payment process step from placing the order to sending payment to the vendor.
On this page:
- Training Links
- Types of Purchase Orders
- Invoice Documentation
- Invoice Process
- Viewing Payment Status and PO Balance
- Matching
- Match Exceptions
- Changing a Purchase Order & Increasing Funds
- Receiving an Order or Service
- Forms of Payments
- Contact Information
Training Links
Click below for our ProConnect End User Invoice Guide:
ProConnect End User Invoice Guide
Rowan ProConnect Training Links:
Below are helpful links to the Knowledge Base articles created to assist with navigating our Rowan ProConnect system.
Vendor Request Training and Support Materials
How to Shop for Goods and Services
Requester/Requisitioner: Invoice Approval & Match Exceptions
Types of Purchase Orders
Regular Purchase Order
- When placing a regular order, a PURCHASE ORDER should be presented to the vendor at the time the order is placed.
- A purchase order is created with item quantities as opposed to dollar amounts.
- ProConnect & Rowan policy requires Receiving on all regular purchase orders to release payment.
Standing Purchase Order
- When placing a STANDING ORDER (reoccuring order) should be presented to the vendor at the time the order is placed.
- A standing order is created with dollar amounts as opposed to item quantities.
- ProConnect and Rowan policy requires End-User Approval on all standing orders to release payment, as opposed to receiving.
Invoice Documentation
An invoice is a document submitted to a customer, identifying a transaction for which the customer owes a payment to the issuer. This document represents an asset of the issuer and a liability of the customer.
Information typically identified on an invoice:
- Invoice number
- PO number
- Remit to address
- Total owed
- Date of shipment or when services were provided
- Name and address of the seller
- Quantities and total costs of the items purchased
- Any sales taxes owed
- Payment terms
- Note: Payment terms set as Net 30 unless established otherwise at time of vendor setup
Can invoice documentation be altered?
New Jersey and Florida state sales tax are the only charges that can be deducted from an invoice. If the invoice total is incorrect or a shipping charge was added in error an adjusted invoice or credit memo should be requested from the vendor. The tax exemption forms for New Jersey and Florida can be found here
Document security is paramount to businesses sharing information over a network. For an electronic document to be admissible in a court of law, it must be created in a file format that cannot be altered without leaving an electronic footprint.
“Falsifying documents” involves altering, changing, or modifying a document for the purpose of deceiving another person. It can also involve the passing along of copies of documents that are known to be false. In many states, falsifying a document is a crime punishable as a felony.
Invoice Process
All invoice(s) should still be sent to invoices@rowan.edu inbox for processing
The below graphic provides a visual representation for every invoice processed by AP from start to finish:
Reminder: AP does not process payment from quotes, order confirmations, performa invoices, statements, etc.
Viewing Payment Status- ProConnect
Viewing Payment Status- ProConnect
- Start at Dashboard
- Select All from search drop down
- Enter the PO# (all information including Req, PO, Invoices and Receiving will populate)
- Click the Invoice # to view Payment Information
- Enter the PO# (all information including Req, PO, Invoices and Receiving will populate)
- Select All from search drop down
- The Payment Information will populate: Payment Method, Direct Deposit, Payment Record No. and Payment Record Date will appear.
- A copy of the invoice can be viewed directly in ProConnect.
- Check information feeds over at 4pm daily to Banner. Invoice and check information can be viewed in Banner under FOIDOCH, FAIVNDH and FGIENCD as well.
- Check Reissues: New check # will show in ProConnect after VOID & Reissue. Comments will be there with the original check number.
Full details can be found in our ProConnect End-User Invoice Guide
Viewing PO Balance/Invoice Activity- Banner
FGIENCD 'Detail Encumbrance Activity'
The Banner screen FGIENCD 'Detail Encumbrance Activity' displays detailed transaction activity for an original encumbrance entry and all transaction activity against the encumbrance.
Steps to view PO activity and balance:
- Open the form FGIENCD (Detail Encumbrance Activity)
- In the Encumbrance field enter the PO
- Click Go
Then, review the following:
Under the Encumbrance Information Header: |
Under the Encumbrance Detail Header: *Encumbrance details display each FOAPAL not each commodity |
Under the Transaction Activity Header: |
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FOIDOCH 'Document History'
The Banner form FOIDOCH 'Document History' displays the processing history of purchasing and payment documents. It identifies and provides the status of all documents in the processing path for the type of document selected.
Most common document codes to view:
- Requisition – REQ
- Purchase Order – PO
- Banner Invoice – INV
- Check – CHK
- Receiver – RCV
Once an invoice has been processed, use the PO number or the Banner “ I “ number to look for the payment information.
Steps to confirm payment information:
- Open the form FOIDOCH (Document History screen)
- In the "Document Type" box, enter the code PO
- Tab over to the "Document Code" box to the right of the screen
- In the "Document Code" box, enter the PO number of the order
- Click on Go
- All the documents (requisition, invoices, receiving codes, & check numbers) associated with the PO will appear on this FOIDOCH form
- Review the Document numbers and the Status of each
- Receipt Required = Either electronic receiving was not done on a PO, or there may be an issue with the receiving document (Y number). Complete receiving
- Open = The document must be deleted or completed for approval.
- Approved = Direct pay or invoice is approved but payment has not yet been disbursed
- Paid = Payment has been disbursed
- There will be a corresponding check disbursement document (CHK #)
- Drill into the individual document by selecting the Document Number
- Click Related (top right)
- Query Document
- Click Go
- Next block through the screens of the document
FAIVNDH 'Vendor Detail History'
The Banner form FAIVNDH 'Vendor Detail History' provides an online list of vendor invoice/credit memo/payment transactions for all vendors in the system including terminated vendors.
Steps to confirm payment information:
- Enter the vendor Banner ID in the Vendor field
- Enter the fiscal year to review in the Fiscal Year field
- Select GO
- View the search results
- Vendor Invoice
- Banner Invoice
- Approved (received) Status
- Vendor Invoice Amount
- Due Date
- Check Date
- Check Number
- Filter results if necessary
- Select filter (top right)
- Enter the information in the field to filter
- Select Go
- Use Advanced Filter to filter on partial information
- Select Advanced Filter (top left)
- Choose Vendor Invoice from the dropdown
- Choose Contains from the dropdown
- Enter invoice information in the open field
- Select Go
Search for vendor ID:
- Select the three dots next to the Vendor field
- Select Entity Name/ID Search (FTIIDEN)
- Select Advance Filter (top left)
- Select Contains in the drop-down next to Last Name
- Enter the name of the vendor in the Last Name field (enter the most unique part of the name to get a more condensed list)
- Select Case Insensitive Query (bottom left)
- Select Go
- View the list of names
Matching

Match Exceptions
2-Way Match | 2-Way Match Exception | 3-Way Match | 3-Way Match Exception |
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Changing a Purchase Order & Increasing Funds
Information for making changes to your purchase order are found here
Receiving an Order or Service
Instructions on Receiving an Order or Service can be found here
Forms of Payments
ACH (Direct Deposit)
Automated Clearing House (ACH) is a secure payment transfer system that connects all U.S. financial institutions. ACH payment is a type of electronic funds transfer (EFT). ACH is the preferred method of payment.
For ACH setup, please view our ACH/Direct Deposit Form
Check
All checks are issued by the Accounts Payable Department. Disbursements of the University may be “facsimile”—signed by an authorized officer of the University utilizing a laser printer. Accounts Payable monitors paper issued checks and constantly sends out reminders to vendors encouraging direct deposit. A review and a second signature are required for checks greater than $15,000.
Check discrepancies are addressed by the Supervisor of Accounts Payable via email.
Wire Transfer
Method of payment in the form of an electronic transfer of funds (EFT) between the payer (the company) and the recipient (the vendor). A wire transfer is a way of moving money electronically between two banks, and while typically faster than ACH, it is more expensive.
Accounts Payable utilizes a wire payment under specific conditions, such as payment of a foreign vendor, tax remittances, and when no other source of payment is accepted. A wire transfer can be initiated by the submission of a Wire Transfer Request Form.
Contact Information
Please send ALL invoices and credit memos to invoices@rowan.edu for processing. In order to execute the requests quickly and efficiently, please DO NOT cc AP personnel. The requests will be forwarded promptly and appropriately.
When emailing invoices:
- Only send invoices for processing. Quotes, order confirmations, packing slips, statements, etc. will not be processed for payment.
- Send invoices with PO numbers
- Send all pages of invoices & backup documentation if required
- Send invoices only once to AP
- Send one vendor per email
- Use PDF format
Reminders:
- Give vendors the PO number at the time of ordering
- Update all vendors with the departments current standing order PO numbers
- AP processes all invoices and credits to keep accounts current
- Food purchases require an Entertainment/Official Reception Request