Important Information & Policies

As a patient of the Wellness Center, you have the right to the following:

• Be treated with respect, consideration and dignity.
• Privacy and confidentiality with regard to treatment and medical records. Your medical record is completely separate from your academic record.
• Approve or refuse the release of your medical record, except when release is required by law.
• Review, unless medically contraindicated, your medical record in the company of a professional.
• Be informed about your health problem, associated treatment in understandable terms, the effectiveness of treatment, and possible risks, side effects or alternate methods of treatment.
• Participate in decisions regarding your health care, and consent to or refuse any care or treatment.
• Approve or refuse to participate in experimental research.
• Know who is treating you, including their credentials.
• Choose or change your health care provider(s).
• Have access to a second opinion before making any decision.
• Expect reasonable attempts by health care professionals or staff to communicate with you in a language or manner that you primarily use.
• Be informed of personal responsibilities involved in maintaining health and well-being after treatment. 

You Have The Responsibility To:

• Be respectful to other patients and staff at the Wellness Center.
• Present accurate identifying information.
• Present details of illness or complaint in a direct and straightforward manner.
• Cooperate responsibly with all persons involved in the health care process.
• Keep appointments, or cancel appointments with advance notice.
• Provide your own transportation to your visits or referrals.
• Comply with the treatment plan provided by the health professional.
• Ask for clarification whenever information or instructions are not understood.
• Make payments for services rendered, where applicable.

• Notice of Patient Privacy Policy
• Rowan University Alcohol & Other Drugs (AOD) Policies