Rowan University Web Privacy Policy

Rowan University (“Rowan”) exercises great care in ensuring that our users’ private information remains safe. As usage of Rowan’s  website evolves, we must take special action to provide users with the best possible online experience. To do this, there may be instances where Rowan is required to collect and store information about its users. The University Privacy Policy explains the types of information we may collect and how we will use that information to provide users with the experience they anticipate when visiting our sites.

Rowan reserves the right to update the policy at any time and for any reason. Users are responsible for reviewing the Rowan University Web Privacy Policy and the University Privacy Policy.Revisions to this policy are effective immediately upon posting.

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Information Collected

There are two different types of information that Rowan may collect when users visit our sites.

Personally Identifiable Information

Personally identifiable information is collected if you submit it voluntarily as part of your use of the Site. When you submit any web based form or an online application you may be providing personally identifiable information.

Behavioral Information

In addition to information you provide, we may collect the name of the domain and host from which you access the Internet; the IP address of the computer you are using; the browser and operating system you are using; the date and time you access the Site; and the Internet address of the website (if any) from which you linked to the Site. We use “cookies” to automatically gather some of this information. A cookie is a small text file that Rowan sends to your computer to collect information about your activities on only our Site. The cookie transmits this information back to the Site each time your browser requests a page from the Site, and the information is stored to help facilitate your use of the Site the next time you visit. If you do not want to receive cookies from the Site, you can set your browser to not accept cookies. Additionally, if you’d like to prevent your data from being used by Google Analytics, please install Google’s Opt-out Browser Add-on.

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

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Information Use

Personally Identifiable Information Use:

The personally identifiable information Rowan University collects may be used in one or more of the ways listed below:

• To provide information about the institution
• To process your application
• To personalize your experience
• To improve the website
• To process questions
• To send promotional emails and other updates to users of the website
• For other marketing purposes

Behavioral Information

Instances may arise where monitoring users IP addresses, and other behavioral information, is necessary for security purposes. Reasons are listed below:

• Site administration
• Analyzing trends
• Tracking campaign statistics
• Troubleshooting problems and/or improve our services

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Information Sharing

Rowan  may share certain limited information with  third-party agents like Google Analytics  used to perform certain functions necessary to provide the services users expect when visiting our sites.

Third-party agents may have access to information about a user’s visit to our Site. This information is needed to perform their intended functions; however, these entities do not have the authority to use what is collected for purposes such as sending users product driven marketing offers. What the University discloses to these agents may include: aggregated, anonymous information regarding traffic analysis, and other information regarding our sites. This information will not include personally identifiable information about you.

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Information Security

Rowan provides users with administrative, technical, electronic, and contractual security measures to protect information from intentional or unintentional use or disclosure. We encrypt our Sites and services using a Secure Sockets Layer.  We restrict access to personal information to Rowan employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations. Though we will take these steps to safeguard your information (including any email communication), we cannot eliminate all security and privacy risks inherent in Internet use. You acknowledge awareness of and accept such risks, including, but not limited to, the limitations of security and authentication measures and the chance that any information transferred via the Site may be susceptible to hacking and other security hazards or misappropriation. We will not be liable for damages of any kind associated with these security risks.

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Links Redirecting to Non-University Sites

Rowan University websites may contain links that redirect users from  the  .edu domain. Once users leave our site, we cannot guarantee the safety of their private information. We are not responsible for non-University site’s content or privacy policies that may be linked to our site. Please review the privacy policy of any site you visit. Being aware of a site’s privacy policy will make aware your personal information’s safety.

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Privacy Protection and Minors

Rowan University does not knowingly disclose, collect, share, or use any information from or about children under 13 years of age. Our sites are intended for use by and communication with  education and administrative professionals.