SUP Policies

SUP Policies

Student University Programmers Policies

Ticket Sales Policies

  • Tickets go on sale on Fridays at 2pm at the Student Center Information Desk unless otherwise noted.
  • Place holders are handed out as soon as people get in line. On the first day of sales, students must have a place holder to buy a ticket until SUP staff leaves.
  • Place holders cannot leave the line; if a student must leave the line but is still interested in keeping their ticket, they must find someone to stand in for them in line with their placeholder (The only exception to this rule is if a student needs to use the restroom. They will be able to return to their spot in line.) When purchase time comes, the person the placeholder was originally for must be present to purchase the ticket.
  • Only undergraduate Rowan students with a valid Rowan ID can purchase a ticket. Students must have their Rowan ID on them at the time of purchase.
  • Limit one ticket per person, unless otherwise stated.
  • Tickets can be purchased with Rowan Bucks, Cash, and Debit/Credit card.
  • Students cannot sit on the wall or block stairs in order to prevent a safety hazard.
  • If non-Rowan students are in attendance they must present a valid college ID with their ticket at the door. (If the college ID does notinclude a photo, the only other acceptable forms of ID are a valid driver’s license or U.S. passport)

Refund Policies

  • There will be NO refunds available for lost, unwanted, or unused tickets.
  • Refunds will only be made available if the event is canceled by the Chamberlain Student Center & Campus Activities office or Rowan University.
  • Despite payment method, all refunds will be in the form of Rowan Bucks only.
  • All students that apply for refunds will receive an email when their Rowan Bucks account is credited.

Off-Campus Trip Event Policies

  • The start time on the ticket is the departure time. All trips depart from the Student Center half-circle unless otherwise stated.
  • The end time on the ticket is the approximate time the bus will depart the event location.
  • Students should arrive at the half-circle 10-15 minutes prior to the departure time.
  • Students must present their ticket as well as their valid Rowan ID in order to get on the bus.
  • Students must sign the waiver presented to them by the SUP Trip Student Leader or Chaperone.
  • Students must take transportation provided by the Chamberlain Student Center & Campus Activities to the event. If a student does not take the provided transportation to the event, he/she forfeits his/her ticket.
  • Students do not have to ride the bus home if they acknowledge this by initialing in the appropriate spot on the waiver presented to them.
  • Students CAN NOT bring weapons, drugs, or alcohol on the bus.
  • In case of emergency, the student leader and chaperone can be reached at the SUP Emergency number: 856-238-1231

Buy/Sell Binder

  • Students looking to buy a ticket for a sold out event can sign the Buy/Sell Binder located in the Student Center Programming Suite (Suite 120, first floor, Student Center)
  • Students looking to sell their ticket can contact interested buyers in the Buy/Sell Binder located in the Student Center Programming Suite
  • Student University Programmers are not responsible for contacting any student for buying or selling a ticket

Off-Campus Trips Alcohol Policy

  • Students 21 and older (with the exception of the student leader) may purchase and drink alcohol on an Off Campus Trip.
  • Students cannot bring open alcoholic beverages on the bus.
  • Students recognize that they represent the University, and are subject to the University’s policies for any disruptive behavior.

For any questions or concerns regarding off-campus trips, please contact the SUP Advisor, Melissa Ulmer at