Student University Programmers Policies

Ticket Sales Policies

• Tickets go on sale on Fridays at 2pm at the Student Center Information Desk.
• Place holders are handed out as soon as people get in line.
• On the first day of sales, students must have a place holder to buy a ticket.
• Place holders cannot leave the line; if a student must leave the line for any reason they must give back the place holder. (The only exception to this rule is if a student needs to use the restroom. They will be able to return to their spot in line.)
• Only undergraduate Rowan students with a valid Rowan ID can purchase a ticket. Students must have their Rowan ID on them at time of purchase.
• Limit one ticket per person, unless otherwise stated.
• Tickets can be purchased with Rowan Bucks, cash, or credit card only.
• Students cannot sit on the wall or block stairs as it is a safety hazard.
• If non-Rowan students are in attendance they must present a valid college ID with their ticket at the door. (If the college ID does not include a photo the only other acceptable forms of ID are a valid driver’s license or U.S. passport.)

Refund Policies

• There will be NO refunds available for lost, unwanted, or unused tickets.
• Refunds will only be made available if the event is canceled by the Chamberlain Student Center & Campus Activities office or Rowan University.
• Despite payment method, all refunds will be in the form of Rowan Bucks only.

Event Policies

• The start time on the ticket is the departure time. All trips depart from the Student Center half-circle unless otherwise stated.
• The end time on the ticket is the approximate time the bus will depart the event location.
• Students should arrive to the half-circle 10-15 minutes prior to the departure time.
• Students must present their ticket as well as their valid Rowan ID in order to get on the bus.
• Students must sign the waiver presented to them by the SUP Trip Student Leader or Chaperone.
• Students must take transportation provided by SUP to the event. If a student does not take the provided transportation to the event, he/she forfeits his/her ticket.
• Students do not have to ride the bus home if they acknowledge this by initialing in the appropriate spot on the waiver presented to them.
• Students CAN NOT bring weapons, drugs, or open alcohol on the bus.
• All Rowan rules and regulations apply during off-campus trips. If a situation occurs during a trip, the university will be notified and normal judicial procedures for the violation will be followed upon return to campus.
• In case of emergency, the student leader and chaperone can be reached at the SUP Emergency number: 856-238-1231

Buy/Sell Binder

• Students looking to buy a ticket for a sold out event can sign the Buy/Sell Binder located in the Student Center Room 220.
• Students looking to sell their ticket can contact interested buyers in the Buy/Sell Binder located in the Student Center Room 220.

Alcohol Policy

• Students 21 and older may purchase and drink alcohol on an Off Campus Trip.
• Students cannot bring open alcoholic beverages on the bus.
• Students recognize that they represent the University, and are subject to the University’s policies for any disruptive behavior.

For any questions or concerns regarding off-campus trips, please contact the SUP Director of Off-Campus Events Lacey Madden at maddenl3@students.rowan.edu.