Cancellation Requests

Cancellation Requests

Cancellation Requests

Cancellation Policy

Submitting a Cancellation Request

Supporting Documentation 

Approval/Denial 

Questions? 


Cancellation Policy

Students who have filled out the housing application have committed to living on campus at Rowan University. Students seeking to cancel their housing agreement must make their request through myhousing.

HOUSING CANCELLATION POLICY

The Terms and Conditions of the housing contract/license agreement stipulate that the contract is for the entire academic year (Fall 2019 and Spring 2020). You are financially obligated to the contract until a request to cancel is approved. 

The deadline to request to cancel with no penalty is five (5) business days after the student selects a space during room selection, or the University notifies the student of a confirmed housing assignment.

To submit your request to cancel your housing assignment within this 5 day period, please follow these steps:

Requesting to cancel for Spring 2020:

  1. Log onto Banner Self-Service www.rowan.edu/selfservice
  2. Click on the student tab and then MyHousing
  3. Under the “Housing Applications & Forms” tab at the top, select the application you wish to cancel (Spring 2020 Housing Application)
  4. Select from the dropdown menu "cancel/withdraw" this application and click submit.
  5. Student will then read over the cancellation contract/information.
  6. At the bottom of the screen you may select “No, do not cancel this application” or “Yes, cancel this application” from the drop down.  
    • If “Yes, cancel this application” is selected you must select a reason from the 2nd drop down menu.  
    • Add additional notes regarding reasons for cancellation.  
    • Click submit and a confirmation will appear that the cancellation request has gone through.​

 

Freshmen and Sophomore students who are subject to the mandatory housing policy are not eligible to cancel unless they meet the criteria of the “Mandatory Housing Waiver” that can be found under your "My Housing" tab on Banner Self-service.

 

Please take time to thoroughly review the below information.

 

After the 5 day deadline, cancellations are subject to the following cancellation fees.

Requests submitted by: 

For Spring Semester:

Requests submitted:                                                           Cancellation Fee:

Through December 18, 2019                                                  $100

Between December 19, 2019 – January 18, 2020                     $250

On or after January 19, 2020                                                  $500

Cancellation requests submitted after January 19, 2020 will only be approved due to withdrawal, graduation or leave of absence, participation in an approved academic program, marriage or domestic partnership, or medical, financial or other hardship. Requests after this date are subject to the fees and pro-rated refund schedule detailed in the contract/license agreement. The first $500 of fees paid for the term are not refundable.

 

 

 

 

 


 

Submitting a Cancellation Request

If a student would like to request to move out of campus housing for the Fall and Spring semester, they would put in a cancellation request via the Fall 2019 - Spring 2020 Housing Application. 
 
If a student would like to request to move out of campus housing for the Spring 2019 semester only, they would put in a cancellation request via the Spring 2020 Housing Application. 

The following are steps for submitting a cancellation request:

  1. Log onto MyHousing via Banner Self-Service https://go.rowan.edu/myhousing/
  2. Select the application to cancel (Spring 2020)
  3. Select from the dropdown menu "cancel/withdraw" this application and click submit.
  4. Student will then read over the cancellation contract/information.
  5. At the bottom of the screen you may select “No, do not cancel this application” or “Yes, cancel this application” from the drop down.  
    • If “Yes, cancel this application” is selected you must select a reason from the 2nd drop down menu.  
    • Add additional notes regarding reasons for cancellation.  
    • Click submit and a confirmation will appear that the cancellation request has gone through.​

 

Supporting Documentation

After submitting their cancellation request, the student will be asked by the RLUH office to provide documentation for consideration regarding their cancellation request. Failure to provide this documentation within one week of the request for documentation will result in the denial of the cancellation request. 
 
The supporting documentation that we will ask for depends on the circumstances in which a student is requesting cancellation. For example, if a student is citing financial hardship, the RLUH office may ask for documentation that shows student loan information, loan approval/denial letters, etc. 

 

Approval/Denial

If a student's cancellation request is approved, the RLUH office will notify that student via their Rowan email address with further instructions on moving out of campus housing. 
 
If a student's cancellation request is denied, the RLUH office will notify the student via their Rowan email address and offer the opportunity for the submission of more supporting documents. Typically, the RLUH office will also offer room change opportunities in conjunction with a denial.  

 

Questions? 

If you have questions regarding the cancellation process, please reach out to us at housingquestions@rowan.edu or by phone at 856-256-5265.