Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

NOTE:The fall 2019 term deadline to reduce or cancel a meal plan for residential students as well as those residing in apartment style housing and commuters, is Sunday, September 15, 2019 by 10pm.  

 

Who is required to purchase a Meal Plan?

All first-year residence hall students are required to purchase either the All-Access or 14 meal plan for their first semester.  All other residence hall students must select from either the All-Access, 14, 10 or 7 meal plans.  All students not residing in a residence hall may select any meal plan option, but it is not a requirement.

How does the Meal Plan work (All-Access, 14, 10 and 7 plans)?

Your RowanCard (University ID card) will be encoded with the meal plan which is selected by the student or staff member.  You must present your RowanCard to the cashier for entrance into the Holly Pointe Eatery.  The All-Access meal plan allows students to enter Holly Pointe Eatery as often as they want during each meal period.  If a student uses a meal swipe at Holly Pointe Eatery during the current meal period, they can return to swipe again at Holly Pointe, however, they cannot exchange a swipe for meal exchange at a retail location during that period.

Students with a 14, 10, or 7 Meal Plan can enter the Holly Pointe Eatery where a meal will be deducted from their account for that week or students may choose to use a meal equivalency in the Market Place or other retail location on-campus during a meal period instead.  Only one meal may be eaten during each meal period.  

The All Access, 14, 10, and 7 meal plans each come with 3 guest meals that can be used during the semester to allow a student to bring a guest to eat with them in Holly Pointe Eatery. Please note guest passes are not activated until week three of the semester.

The week begins on Monday and ends on Sunday. As one of your meals, you may choose from selected meal exchange options in the Market Place, Prof’s Place or other on-campus food locations. Each plan comes with Dining Dollars that may be accessed using your RowanCard and used in any dining location on-campus and on Rowan Boulevard at food-only stores. Each plan also includes Rowan Bucks, which may be used at any location on or off-campus that accepts the RowanCard, including food locations and the bookstore.

 How do the 30 and 60 block plans work?

Any non-resident hall student may purchase a block plan. Block plans allow students 30 or 60 meals per semester that can be used at any time. The 30 block allows the student 25 on-campus meals and 5 SV meals that can be used at select merchants on Rowan Boulevard OR at Holly Pointe Eatery. The 60 block allows 50 on-campus meals and 10 SV meals that can be used on Rowan Boulevard OR at Holly Pointe Eatery, one meal is deducted from your account, each time you enter the Holly Pointe Eatery.  Unlike the other plans, you may eat more than one meal during each meal period or you can bring guests. Meals do not carry over from one semester to the next.  As with the other plans, you may use a block as meal exchange in the Market Place, Prof’s Place or other on-campus food locations.  Students may purchase additional block plans throughout the semester if needed.  Each block plan includes $75 Dining Dollars and $100 Rowan Bucks. 

Can I use my Meal Plan with off-campus merchants?

Students can use Rowan Bucks at any of our off-campus merchants. Any student disputing a charge from an off-campus merchant can contact the RowanCard Office at x64531 for assistance. Dining Dollars are accepted at on-campus food locations and on Rowan Boulevard at food-only stores.  

To view a list of current off-campus merchants please visit rowan.edu/rowancard 

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How do Dining Dollars and Rowan Bucks work?

Dining Dollars and Rowan Bucks are integrated into all meal plans to give you added flexibility and convenience. Dining Dollars may be used at any on-campus dining location and on Rowan Boulevard at food-only stores. Dining Dollars may be used to supplement your meal plan in lieu of a meal or to pay for a friend to dine with you. Rowan Bucks may be used at all locations both on- and off-campus that accept the RowanCard. Dining Dollars and Rowan Bucks carry over from the fall semester to the spring semester. At the end of the spring semester, remaining Rowan Bucks will carry over to the next academic year; however, Dining Dollars will expire at the end of the academic year.

What is Meal Exchange?

You may use Meal Exchange at most retail locations on campus in lieu of a meal in the Holly Pointe Eatery. Each location will offer selected combo's at or below the cash price, which can be used as a meal. If you do not choose one of the selected combo's or meal exchange specials, you may use the cash allowance for that time period towards your purchase. If your purchase exceeds the cash allowance, you may charge the remaining balance to your dining dollar account or use cash. 

How do I change my Meal Plan?

Students may alter your Meal Plan selection (up or down) during the first two weeks of each semester. Students may upgrade to a higher weekly plan (10,14 or All-Access) at any time ( with the price pro-rated after the 2nd week).  Non-Residence Hall students may purchase additional block plans throughout the semester whenever needed.  Unused blocks expire at the end of each semester where as unspent Rowan Bucks carry from semester to semester and Dining Dollars expire at the end of each academic year.

How do I cancel my Meal Plan?

Cancellations of the All-Access, 14, 10 and 7 Meal Plans are allowed except for students residing in a residence hall.  After week two there will be no refund for the remaining weeks.

NOTE: The fall 2019 term deadline to reduce or cancel a meal plan for residential students as well as those residing in apartment style housing and commuters, is Sunday, September 15, 2019 by 10pm.  

Can I convert my Meal Plan to Rowan Bucks?

Students have the option of canceling their meal plans by logging into MyHousing within the first two weeks of the semester.  If your canceled Meal Plan creates a credit on your account (negative balance), you can turn that credit into Rowan Bucks by following the instructions provided below. If canceling your Meal Plan does not create a credit (meaning you still owe a balance to the University), your remaining balance due will simply be reduced by the Meal Plan amount removed.

  • Choose "Access Banner Services."
  • Log in using your Rowan ID number and PIN.
  • Choose "Bursar" tab on the main menu.
  • Choose "Transfer Rowan Bucks via Financial Aid Credit/Bursar Credit."

Rowan Bucks can be purchased at any time by visiting rowan.edu/rowancard and clicking “Add Funds.”