FAQ
FAQ
Frequently Asked Questions
1. Deptford Mall Schedule: Friday 1:15p.m. to 4:15p.m.
2. What are the hours of operation for the shuttles?
Glassboro Internal Shuttle: Monday through Friday 7:00 a.m. - 1:00 a.m.
Campus-to-Campus: Monday through Thursday from 7:00 a.m. - 11:00 p.m. and Friday from 7:00 a.m. - 5:00 p.m. (except for Glassboro outbound that runs 6:00 p.m.).
Tech Park: See route schedule.
Shopping Shuttle Schedule: Wednesday & Friday 6:00 p.m. - 8:00 p.m.
3. What if I have a disability; can I still ride the shuttle?
Yes, the majoriity of our shuttles are wheel chair accessible. We have wheel chair accessible shuttles on each route.
4. Where can I find something I left on the bus?
Check with the Glassboro campus Office of Public Safety for the lost and found at 856-256-4922.
5. Is the shuttle suspended due to inclement weather?
If either Glassboro campus or Camden campus is closed due to inclement weather, a message will be posted on the University’s website for appropriate action.
6. Can guests ride the shuttle?
Only faculty, staff and students with a valid I.D. can ride the shuttle free of charge.
7. Where is the pick-up/drop-off location?
Please see the posted schedules for pick-up and drop-off locations for each campus.
8. What if I lost my I.D.; can I still ride the bus?
We request that you obtain a new I.D. right away. In the meantime, you may write to rowanshuttle@rowan.edu for a temporary permit to ride the bus.
9. Will security provide a ride if the shuttle is not operating?
The security will not provide convenience rides. However, in certain situations, a ride may be provided. Please check with the Camden campus Office of Public Safety fo details, 856-361-2992, or Glassboro campus Office of the Public Safety at 856-256-4922.
10. Why do shuttle routes change?
Shuttle routes are evaluated at least annually due to new locations on campus, street changes, and ridership survey.
11. How do I contact the shuttle?
Contact the South Jersey Transportation Authority at 856-227-7571, after 7:00 p.m 856-993-8048 & 856-581-5120, or email your concerns to rowanshuttle@rowan.edu.
12. Why aren’t the shuttles always on time?
There are many factors responsible for the shuttle being late: traffic congestion, street constructions, detours, weather conditions, and overcrowded shuttles during peak times.
Contact Us
Any Questions: Contact the Rowan Shuttle staff with the following email rowanshuttle@rowan.edu.