FAQ

FAQ

Frequently Asked Questions

1. Deptford Mall Schedule: Friday 1:15p.m. to 4:15p.m.

2. What are the hours of operation for the shuttles?

Glassboro Internal Shuttle: Monday through Friday 7:00 a.m. - 1:00 a.m.

Campus-to-Campus: Monday through Thursday from 7:00 a.m. - 11:00 p.m. and Friday from 7:00 a.m. - 5:00 p.m. (except for Glassboro outbound that runs 6:00 p.m.).

Tech Park: See route schedule posted on: https://sites.rowan.edu/shuttle-services/information.html

Shopping Shuttle Schedule: Wednesday & Friday 6:00 p.m. - 8:00 p.m.

3. What if I have a disability; can I still ride the shuttle?

Yes, the majoriity of our shuttles are wheel chair accessible. We have wheel chair accessible shuttles on each route.

4. Where can I find something I left on the bus?

Check with the Glassboro campus Office of Public Safety for the lost and found at 856-256-4922.

5. Is the shuttle suspended due to inclement weather?

If either Glassboro campus or Camden campus is closed due to inclement weather, a message will be posted on the University’s website for appropriate action.

6. Can guests ride the shuttle?

Only faculty, staff and students with a valid I.D. can ride the shuttle free of charge.

7. Where is the pick-up/drop-off location?

Please see the attached schedule for pick-up and drop-off locations for each campus.

8. What if I lost my I.D.; can I still ride the bus?

We request that you obtain a new I.D. right away. In the meantime, you may write to rowanshuttle@rowan.edu for a temporary permit to ride the bus.

9. Will security provide a ride if the shuttle is not operating?

The security will not provide convenience rides. However, in certain situationss, a ride may be provided. Please check with the Camden campus Office of Public Safety fo details, 856-361-2992, or Glassboro campus Office of the Public Safety at 856-256-4922.

10. Why do shuttle routes change?

Shuttle routes are evaluated at least annually due to new locations on campus, street changes, and ridership survey.

11. How do I contact the shuttle?

Contact the South Jersey Transportation Authority at 856-227-7571, after 7:00 p.m 856-993-8048 & 856-581-5120, or email your concerns to rowanshuttle@rowan.edu.

12. Why aren’t the shuttles always on time?

There are many factors responsible for the shuttle being late: traffic congestion, street constructions, detours, weather conditions, and overcrowded shuttles during peak times.