No Show and Cancellation Policy

No Show and Cancellation Policy

No Show and Cancellation Policy

  • Students are expected to honor all scheduled appointments, except in times of an emergency.
  • Students with coaching appointments have 20 minutes to arrive for their intended appointment or will be considered a "no show."
  • Students are expected to cancel their appointment at LEAST 1 hour prior to the start of their session if they are no longer able to attend. 
  • If a student has 3 no shows and/or 3 late cancellations (made within one hour of the appointment time) over the course of a semester he/she will be restricted from using the Success Coaching Program.